Articles on: Getting Your Product

How do I download the MP3 or MP4 that I just purchased?

Step 1: Starting your download


After you checkout and complete your order, you will receive an order confirmation email containing a link to download your digital file(s). Clicking this link will take you to your download page. Click the "Download" button next to the product you wish to download. If you have purchased more than one MP3 download, you can download them all at once by clicking the "Download All" button near the bottom of the page. In either case, your digital files should begin downloading automatically

Step 2: Completing the transfer


Once the download starts, it's important that it finishes in its entirety before attempting to open it. Full album downloads will be stored as a compressed .zip file which will need to be unzipped (explained in step 4).

Step 3: Locating files


Once the transfer is complete, you'll need to find the files that you've just downloaded. In Windows, most browsers will save files to the "downloads" folder which you can find inside "my documents." For Mac, the default destination is either the desktop or the "downloads" folder inside your home folder. If the files aren't in those default locations, open your browser preferences to find where your browser saves downloaded files by default.

Step 4: Extracting files


If you've bought and downloaded a full album, you'll need to extract or "unzip" the files before you can play, burn, or import them into your media player. The unzipping process will vary depending on what software you use to handle .zip files and what operating system you're using. In most cases, simply double-clicking on a file will begin extracting the contents. In some cases you'll be prompted to select a destination for the unzipped folder. Otherwise, your unzipped folder will most likely be created in the same location as the original .zip file.

Step 5: Enjoy!


Once everything is saved and extracted, you can use your MP3s in any way you like. All digital downloads can be stored in your media library, or synced with your mobile MP3 player for you to take with you.

Updated on: 09/05/2018

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